PRIVACY POLICY

KITE Aviation Privacy & Cookie Policy

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Introduction

"We," "our," or "us" refers to Kite Aviation Group Ltd, a registered company in England (registration number 15823298) with a registered office at 124 City Road, London, EC1V 2NX, United Kingdom. Our website is www.kiteaviation.co

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Please read the following about how we will use your personal data:

• Information we collect when you use our website and how we use that information

• Our legal basis for using the information we collect when you use our website

• How we use your personal data for marketing

• Our legal basis for sending you marketing

• How long we will keep your personal data

• Sharing your personal data

• Transfer of personal data outside the European Economic Area

• Your rights over your personal data

• Third party links on our website

• Cookies

• Changes to our privacy policy

• Contact us

 

Information we collect when you use our website and how we use that information

We will collect and use the following personal data about you:

• Information you give us. This is information about you that you give us by filling in forms on our website which will be your name, address, email address and phone number.

We will use this information to respond to the query that you have sent to us through the form on our website.

• Information we collect about you. We collect information about you through our website cookies. For more information on the cookies we are using, please see the Cookies section below. We will collect your IP address, and information relating to your visits to our website, for instance which pages you visited, how long you spent on them, the dates and times you visited.

 

We will use this information to understand how our website is being used and to improve your experience in using our website.

 

Our legal basis for using the information we collect when you use our website

• Information you give us. Where you fill in a form on our website, the legal basis for this use is that it is in our legitimate interests as a business to be able to contact you and to effectively respond to the query or request you have made through our website. We have considered our legitimate interests carefully and have balanced them against your rights under data protection law. We consider that this is a proportionate use of your personal data because we will only use the information we get from you to respond to your query or request.

• Information we collect about you. Our legal basis for using the personal data we collect when you use our website is that it is in our legitimate interests to understand how our website is being used and to be able to improve the user experience of our website. We have considered our legitimate interests carefully and have balanced them against your rights under data protection law. We consider that this is a proportionate use of your personal data because we collect minimal information about you and will only use it to review our website use and help improve our website.

 

How we use your personal data for marketing

• Information you give us. When we collect personal data from you through our website, we will collect your contact details and ask you to tick a box to say if you are happy to receive marketing from us.

• If you agree to it, we will use your personal data to send you marketing in the ways you have agreed that we can contact you. We will send you marketing about our products and services, offers and events that may interest you.

 

Our legal basis for sending you marketing

• Our legal basis for sending you marketing is that you have consented to receiving marketing from us.

• Please contact us if you have any questions about this privacy policy or the personal data we hold about you: By email: fly@kiteaviation.co, or by writing to us at: Kite Aviation Group Ltd, 124 City Road, London, EC1V 2NX, United Kingdom.

 

How long we will keep your personal data

• We will not keep your personal data for longer than we need it for the purposes we have explained in this privacy policy.

• We will keep the personal data that you provide and that we collect or receive in relation to your account for six years.

• We will keep the personal data you provide or we collect or receive in relation to queries you make but where you do not end up entering into a contract at that point for two years after the end of our communications with you, in case you get back in touch with us at a later date for further information, so we can refer back to our previous discussions with you.

• Where we have collected your personal data for marketing, we will keep it for two years from the date you give your consent to receiving marketing from us, or until you withdraw your consent to receiving marketing from us.

• If a dispute arises between us, we will continue to retain your personal data for the purposes of responding to and dealing with any such dispute.

 

Transfer of personal data outside the european economic area

• We store your personal data in the United Kingdom or in countries within the European Economic Area.

• If we do transfer your personal data outside the EEA, we would only do so where we have a legal basis for doing so and where we ensure that your personal data is protected to the same standard as it would be protected in the UK. We would do this by entering into data sharing agreements with the recipients of your personal data based outside the EEA which comply with the EU Commission's standard clauses for the transfer of personal data outside the EEA.

• Please contact us for further information as to the transfer of your personal data outside the EEA.

 

Your rights over your personal data

The law gives you certain rights over your personal data that we hold:

• You have a right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK authority for data protection issues (www.ico.org.uk).

• You have a right to ask us what personal data we hold about you and to have a copy of the personal data that we hold about you.

• You have a right to request that we correct any errors in your personal data.

• You have a right to ask us to delete your personal data where: (I) we do not need your personal data anymore; (ii) you have asked us to review and explain our legitimate interests to you and we do not actually have a valid legitimate interest to do what we are doing; (iii) our use of your personal data is illegal; (iv) we have to delete your personal data to comply with our legal obligations.

• Where (I) we have your personal data on the basis of your consent or because we need it to perform our contract with you; (ii) you provided your personal data to us; and (iii) we process your personal data by automated means, you have the right to ask us to give you a copy of your personal data in a commonly used, electronic format.

• You have the right to ask us to review and explain our legitimate interests to you and to object to our legitimate interests.

• Where our use of your personal data is based on your consent, you have the right to withdraw that consent at any time.

• You have the right to ask us to restrict our uses of your personal data where: (I) you do not think the personal data we have about you is correct, so that we can check if it is correct; (ii) what we are doing with your personal data is illegal but you would rather we stop using your personal data rather than delete it; (iii) we do not need your personal data anymore, but you need us to keep it so that you can exercise any legal rights; and/or (iv) you have asked us to review and explain our legitimate interests to you, so that we can check whether we actually have a valid legitimate interest to do what we are doing.

 

Third party links on our website

Our website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share personal data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

Cookies

At KITE Aviation, we are committed to providing you with a positive and personalised experience while using our website. One way we achieve this is by using cookies, which help us understand how our site is being used and improve its functionality.

What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They contain information about your preferences and usage patterns, which allow the website to recognise you and provide a customised experience.

 

Types of Cookies We Use
We use the following types of cookies on KITE Aviation:

• Necessary Cookies: These cookies are essential for the proper functioning of our site and enable you to access secure areas and use features such as session tracking.

• Analytical/Performance Cookies: These cookies allow us to analyse site usage and improve our site's performance by counting the number of visitors and tracking their movement while they use the site.

• Functionality Cookies: These cookies remember your preferences and settings, allowing us to personalise our site for you and greet you by name when you return.

• Targeting Cookies: These cookies collect information about your visit to our site, such as the pages you visit and the links you follow. This information is used to display more relevant advertising and to make the site more tailored to your interests. We may share this information with third party providers for this purpose.

 

Managing Cookies
You have the option to control and manage cookies through your browser settings. Most browsers allow you to disable or block cookies, or to receive a notification each time a new cookie is sent to your device. However, disabling cookies, including necessary cookies, may prevent you from using certain features of our site and negatively impact your user experience.

 

Changes to Our Cookie Policy
We may update our cookie policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about our use of cookies and related technologies.

 

Contact Us
If you have any questions about our use of cookies or would like to learn more about our privacy practices, please feel free to contact us at fly@kiteaviation.co

This cookie policy was last updated on 08/09/2023.

 

Changes to our Privacy Policy

We keep our privacy policy under regular review. Any changes we make in the future will be posted on this page. If we make significant changes in the way we treat your personal information, or to the policy, we will make that clear on our website, or by some other means such as email, so that you are able to review the changes before you continue to use our website.

 

How to Contact Us

Please contact us if you have any questions about this privacy policy or the personal data we hold about you:

by email: fly@kiteaviation.co
by writing to us at: Kite Aviation Group Ltd, 124 City Road, London, EC1V 2NX, United Kingdom.