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Boxes on Conveyor Roller

Easy Returns & Exchanges

Shipping Policy

At Quantum Edge, we understand the importance of a seamless and secure shipping process. Our aim is to deliver your tech products promptly and efficiently. Please review our shipping policy for details on shipping methods, delivery times, and costs.

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1. Shipping Methods:

We offer several shipping options, including standard shipping, expedited shipping, and international shipping. During the checkout process, you can select the shipping method that suits your needs.


2. Domestic Shipping (USA):

For domestic orders within the United States, standard shipping typically takes 3-5 business days. Expedited shipping is also available for faster delivery, usually within 1-2 business days.


3. International Shipping:

We offer international shipping to many countries. Delivery times for international orders may vary depending on the destination and chosen shipping method. Please note that international orders may be subject to customs and import duties, which are the responsibility of the recipient.


4. Order Processing Time:

Most orders are processed and shipped within 1-2 business days. However, please allow for additional processing time during peak seasons or promotional periods.


5. Tracking Your Order:

You can easily track the status of your order by logging in to your account and visiting the 'Order History' section. We'll also send you a tracking number and shipping confirmation via email once your order is on its way.


6. Shipping Costs:

Shipping costs are calculated based on the shipping method chosen, the weight and dimensions of the products, and the delivery location. The exact shipping cost will be displayed during the checkout process.


7. Free Shipping:

We may offer free shipping on eligible orders or during specific promotions. Details on free shipping will be clearly outlined on the product and checkout pages.


8. Address Accuracy:

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or undelivered orders due to incorrect or incomplete addresses.


9. Lost or Damaged Shipments:

In the rare event that your shipment is lost or arrives damaged, please contact our customer support team. We will work to resolve the issue promptly.


10. Returns and Exchanges:

If you need to return or exchange an item, please refer to our return policy for detailed instructions. Return shipping costs may apply, depending on the reason for the return.

 

11. Contact Us:

If you have any questions or need further assistance regarding shipping, please don't hesitate to reach out to our customer support team through our 'Contact Us' page.

Return & Exchange Policy

Defective or damaged products can be returned for a replacement or refund within 7 days.


Change of mind returns are accepted within 2 days, subject to a restocking fee and return shipping charges.


Size or fit issues can be resolved by exchanging the item within 7 days; return shipping is the customer's responsibility.


Contact our Customer Support team for a Return Authorization (RA) number and shipping instructions.

Refunds will be issued to the original payment method, and we process returns promptly.

 

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